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Team Planning
There are many advantages to
having a negotiating team, but there are also some pitfalls. The
most common danger in team negotiations is the difficulty teams
have in operating as a single, disciplined unit.
Misunderstandings, lack of coordination and even open
disagreements at the bargaining table are the results of a poor
team process planning and can be disastrous to a negotiation.
If you will be working with a
team in a negotiation, it is essential to spend enough time
focusing on team roles and team interaction during the planning
process. This is especially important where the team members have
not negotiated together before.
The usual procedure is to have
one individual act as team leader. This person directs traffic,
handles the interactions with the other side, and manages the
process. The team leader does not have to be the highest ranking
person on the team and the team leader can change during the
negotiation.
Where a team has been through a
number of negotiations together, it may be possible to relax the
team leader discipline to some extent. However, it is important
to make sure that your actions are coordinated and that you are
not subject to divide-and-conquer or fragmentation efforts by the
other side.
When you have a team, make sure
to utilize the full strength of the manpower available to you. If
one person is going to be occupied with the team leader role,
then one or more of the other people on the team should
concentrate on such things as observing, listening, taking notes,
calculating, etc.
Have you attended a
negotiation training program? They probably have.
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